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HEARING AID COMPATIBILITY

Hearing aids do not always function well with wireless handsets. Hearing aids operating by using a microphone to pick up sounds waves, converting the sound waves into electrical signals to be amplified. Distortion or amplification of unwanted sound (noise) often occurs.

The FCC's hearing aid compatibility requirements address hearing aids that operate in either of two modes - acoustic coupling ("M") rating) or inductive coupling ("T" rating). Hearing aids operated in acoustic coupling mode receive through a microphone and then amplify all sounds surrounding the user, including both desired sounds, such as a telephone's audio signal, and unwanted ambient noise. Hearing aids operating in inductive coupling mode turn off the microphone to avoid amplifying unwanted ambient noise, instead using a telecoil

to receive only audio signal-based magnetic fields generated by inductive coupling-capable telephones. The FCC's "M" and "T" ratings indicate whether a handset can be expected to function well with a hearing aid and are generally marked clearly on the handset packaging.

The "M" or "T" rating does not guarantee that the handset will function without distortion or noise, so Kennebec Telephone Co., Inc. recommends that you test the handset before purchasing.

These handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the handset for information on hearing compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Levels of Functionality

Kennebec Telephone Company offers HAC-Compatible handsets and devices in all major price categories, including low-cost (“C” level) (<$100), moderate-cost (“B” level) ($100-$250), and high-end/feature-rich (“A” level) (>$250). Costs generally correlate with the number of features, but, if through experience, Kennebec Telephone Company finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly with an “A” level for functionality.

 

Kennebec Telephone Company sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset. HAC-compatible handsets and devices vary in their inherent “levels of functionality,” but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer’s price range.

 

For additional information regarding HAC or non HAC devices, please visit http://gari.info.

 

To reach the FCC HAC web page, visit https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

We can get all the up-to-date phones from an Iphone X,
Samsung Galaxy S9+, and even the latest flip phones!

iPhone 11

Display: 6.1‑inch (diagonal) all-screen LCD Multi-Touch display

Capacity: 64GB, 128GB, 256GB 

Colors: White, Black, Green, Yellow, Purple, Red 

Feature: Smartphone

Rating for Hearing Aides: M3, T4 (very tele-coil compatible)

FCC IDs: BCG-E3309A

iPhone 11 Pro

Display: 5.8-inch (diagonal) all-screen OLED Multi-Touch display

Capacity: 64GB, 256GB, 512GB

Colors: Space Grey, Silver, Midnight Green, Gold

Feature: Smartphone

Rating for Hearing Aides: M3, T4 (very tele-coil compatible)

FCC IDs: BCG-E3305A

iPhone 11 Pro Max 

Display: 6.5-inch (diagonal) all-screen OLED Multi-Touch display

Capacity: 64GB, 256GB, 512GB

Colors: Space Grey, Silver, Midnight Green, Gold

Feature: Smartphone

Rating for Hearing Aides: M3, T4 (very tele-coil compatible)

FCC IDs: BCG-E3306A

iPhone XR

Display: 6.1-inch (diagonal) all-screen LCD Multi-Touch display with IPS technology

Capacity: 64GB, 128GB

Colors: Blue, Black, Coral, White, Yellow, Red 

Feature: Smartphone

Rating for Hearing Aides: M3, T4 (very tele-coil compatible)

FCC IDs: BCG-E3220A, BCG-3237A, BCG-E3238A

iPhone 8

Display: 4.7-inch (diagonal) widescreen LCD Multi-Touch display with IPS technology

Capacity: 64GB, 128GB

Colors: Gold, Silver, Space Grey  

Feature: Smartphone

Rating for Hearing Aides: M3, T4 (very tele-coil compatible)

FCC IDs: BCG-E3159A, BCG-3172A

iPhone 8 Plus

Display: 5.5-inch (diagonal) widescreen LCD Multi-Touch display with IPS technology

Capacity: 64GB, 128GB

Colors: Gold, Silver, Space Grey  

Feature: Smartphone

Rating for Hearing Aides: M3, T4 (very tele-coil compatible)

FCC IDs: BCG-E3160A, BCG-E3174A

Samsung Galaxy Note 10

Display: 6.3-inch (diagonal) FHD+ Dynamic AMOLED

Capacity: 256GB, 512GB

Colors: Aura Black, Aura White, Aura Glow

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible)

FCC IDs: A3LSMN970U, A3LSMN970F

Samsung Galaxy Note 10+

Display: 6.8-inch (diagonal) WQHD+ Dynamic AMOLED

Capacity: 256GB, 512GB

Colors: Aura Black, Aura White, Aura Glow, Aura Blue

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible)

FCC IDs: A3LSMN975U, A3LSMN975F

Samsung Galaxy Note 9

Display: 6.4-inch (diagonal) Quad HD+ Super Amoled

Capacity: 128GB, 512GB

Colors: Ocean Blue, Cloud Silver, Lavender Purple, Midnight Black

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible)

FCC IDs: A3LSMN960U, A3LSMN960F

Samsung Galaxy S10

Display: 6.1-inch (diagonal) Quad HD+ Dynamic Amoled

Capacity: 128GB, 256GB, 512GB, 1TB

Colors: Prism White, Prism Black, Prism Blue, Flamingo Pink, Ceramic White, Ceramic Black

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible) some versions rated M4, T4

FCC IDs: A3LSMG973U, A3LSMG973F, A3LSMG9730

Samsung Galaxy S10+

Display: 6.4-inch (diagonal) Quad HD+ Dynamic Amoled

Capacity: 128GB, 256GB, 512GB, 1TB

Colors: Prism White, Prism Black, Prism Blue, Flamingo Pink, Ceramic White, Ceramic Black

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible) some versions rated M4, T4

FCC IDs: A3LSMG975U, A3LSMG975F, A3LSMG9750

Samsung Galaxy S9

Display: 5.8-inch (diagonal) Quad HD+ Super Amoled

Capacity: 64GB, 128GB, 256GB

Colors: Midnight Black, Sunrise Gold, Coral Blue, Lilac Purple 

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible)

FCC IDs: A3LSMG960U, A3LSMG960F, A3LSMG9600, A3LSMG960KOR

Samsung Galaxy S9+

Display: 6.2-inch (diagonal) Quad HD+ Super Amoled

Capacity: 64GB, 128GB, 256GB

Colors: Midnight Black, Sunrise Gold, Lilac Purple 

Feature: Smartphone

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible)

FCC IDs: A3LSMG965U, A3LSMG965F, A3LSMG9650, A3LSMG965KOR

HTC U11

Display: 5.5-inch (diagonal) Quad HD (2560 x 1440 pixels) Super LCD 5

Capacity: 64GB

Colors: Sapphire Blue

Rating for Hearing Aides: M4, T3 (mostly tele-coil compatible)

FCC IDs: NM82PZC100, NM82PZC500

Kyocera S2720 Cadence

Display: 2.4-inch (diagonal) 

Capacity: 16GB

Rating for Hearing Aides: M4, T4 (very tele-coil compatible)

FCC IDs: V65S2720

Current Wireless Handsets and Hearing-Aid Compatibility