SERVICES

Mission Statement

Our mission is to provide the highest quality telecommunications and information services to our customers at an affordable price.  We will strive to offer prompt, friendly and dependable service along with the latest technology to attain the highest possible customer satisfaction.

Affordable Connectivity Program

New Service Application

*Actual speeds may vary due to internet congestion, server speeds, protocol overheads and other factors that can not be controlled by Kennebec Telephone internet.

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INTERNET

Changes in Federal regulations allow us to offer Broadband Only to our fiber to
the home customers. This enables us to provide internet without requiring a
landline service.

One gigabyte package available, call for pricing!

Pricing and speeds all include the managed WIFI service,
and we provide our customers with a new WIFI 6 router.

Managed Wifi


Managed Wi-Fi includes: 

Installation: setting up in your house and passwords   

Passwords: change passwords twice a year if customer requests

2.4 Ghz setup: set up and password protect

5 Ghz setup: set up password protect 5Ghz band

Remote access: allows our techs to make changes from our office

Router problems, labor in trouble shooting

Port Forwarding if needed

Firmware updates, when available

Firewall setup, part of setup 

Adding new devices, assistance in adding new wireless devices

We offer Vipre for $5.50/month and $4.50 for each additional device. Vipre is a computer virus protection.

All have a $5 tax recovery fee along with city and state tax.

Lifeline

Lifeline is a federal benefit that lowers the monthly cost of phone, internet, or bundled phone/internet service. Eligible customers will save $9.25 a month on their basic monthly bill. The benefits also cover the Access Recovery Charge (ARC). Customers who reside on tribal lands may be eligible for additional discounts up to $25 a month. Visit the link below for more information to see if you qualify. If you have any questions, please call our office at 605-869-2220.

Learn more about the Lifeline Program.

 

Affordable Connectivity Program (ACP)

Kennebec Telephone Company, Inc. has been authorized to participate in and provide our customers benefits under the Affordable Connectivity Program (ACP).  The ACP is a government benefit program operated by the Federal Communications Commission.  The program reduces broadband internet access service bills for qualified households up to $30/month and up to $75/month for Tribal lands. This benefit is available with all current broadband service offerings.

Learn more about ACP here or contact us directly at 605-869-2220.

 

Connect, disconnect, and move fees may apply.

We can order laptops, such as HP and Apple.

Please contact us for more details.

Broadband Only
(with no landline)

Speed

120/120
240/240

480/480
Cost

$89.95
$109.95
$149.95

Broadband
with Landline

Speed

120/120
240/240
480/480
Cost

$94.95
$114.95
$154.95

Multi-Line Business
Broadband & Voice

Speed

100/100
200/200
400/400
Cost

$104.95
$124.95
$164.95

Voice Lines $25 per line.