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In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs.) Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Additionally, program information may be made available in languages other than English.


To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online

at and at any USDA office or write a letter addressed to USDA and provide in the

letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed from or letter to USDA by:

(1) Mail: U.S. Department of Agriculture

Office of the Assistant Secretary for the Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410

(2) Fax: (202) 690-7442; or

(3) Email:

USDA is an equal opportunity provider, employer, and lender.

Do-Not-Call. Do-Not-Call was set up to stop unwanted telemarketers from calling you. To find out more on Do-Not-Call click on the following link. Do-Not-Call

CPNI. CPNI (Customer Proprietary Network Information) is to protect the privacy of the customers telephone calls and features.


South Dakota telecommunications companies are implementing new Customer Proprietary Network Information (CPNI) rules in accordance with the Federal Communications Commission order, to protect the privacy of information contained in customer accounts. The rules went into effect December 8, 2007. Customers who walk into their telecommunications provider's office to inquire about their

account are required to show photo identification. The valid photo ID (driver's license, tribal membership card, passport, etc.) must match a name on the account before any information is released. When customers call their telecommunications provider's business office, they will be asked some questions to confirm they are the account holder or authorized to discuss or make changes

to the account before any information is released. The new privacy rules are intended to further protect private consumer information from pretexting. Pretexting is an illegal practice where records have been obtained, and in some cases, offered for sale on the Internet.

Fraudulently obtaining CPNI from a telephone company is punishable by fine or imprisonment.

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